Club Cloud E-Commerce

Storefront setup

Three Options to Consider

Click to Explore them

Club Cloud E-Commerce

Frequently Asked Questions

Marketplace FAQ

Most frequent questions and answers

Start Trading Today, Your own services, products, and Channels

You can sell products and services that you deliver yourself, make yourself, or have bought from others and are selling onwards.

Examples include:

Services – Spa sessions, therapies, massages, advice sessions. Even plumbing, and physical services.

Bookings– Anything with a time. Like a House rental, room rental, band gig or show.

Virtual Services– Cam sessions, pay to view performances, consultations, etc. These can be delivered for free by the Club’s secure video platform

Goods– Arts, Crafts, Products, stuff you’ve made or others have. 

No good or service that is illegal or subject to government restriction may be sold on our platform. For example weapons, prostitution, etc. We reserve the right to de-list and cancel accounts for any non-compliance

When you customer completes their checkout, we take a payment from them by credit card. We accept most credit cards (Visa, Mastercard, American Express), like other major marketplaces (Ebay, Amazon, etc)

In Your Store dashboard you can request a payment withdrawal anytime from us. We EFT money straight into your bank account. It usually takes 3-5 days for money that’s been debited from a Credit card to reach our account. As soon as it has, its available to you right away.

Our Payment platform in Europe is Stripe which is a very secure, and compliant payment solution, and we accept almost all credit cards from your customers. 

Your shop will be available at clubelemental.com/marketplace/YourStore

The marketplace includes a logistics platform that does allow you to handle shipping of physical products. 

Your store is fully available online to the whole world. You can pay Google, FaceBook, Bing, etc to bring them to your store and advertise. This is great for all of us. 

We do however ask vendors to refrain from posting advertising links in club main communities or chats. This is to keep our communities focused on their interests.

Video Delivery, Bookings, Products, Virtual Content. Sorted

Our monthly merchant service is free to Gold and Silver Elemental Members

We charge a commission of 10% of sales (6% for pro members) on the platform to cover payment gateway charges and refund risks, hosting, affiliate commissions, marketing, payments administration and other costs of bringing customers to you. This is less than other related platform providers, and is being reviewed constantly.

Yes! Elemental gives all of its members a private and secure video room where you can deliver your scheduled services to anyone (they don’t need an account to join your call)

Your video sessions are encrypted, private, and under your control. 

From your Shop dashboard you can control many elements of your store. We allow you significant freedom to customise many elements of your store in the marketplace. 

Your headers, pictures, banners, product pictures, descriptions, pricing etc are up to you. We also give you a full calendar for bookings, and let you control your resources (for example rooms, therapists etc) giving you complete user friendly access to your own virtual store. 

Just about everything can be done online, and doesn’t require any manual intervention from us or you. 

Unlike most platforms, our marketplace allows you to manage your own bookings, times, rooms, and resources online at no extra charge.

You can easily use it to book any type of service from your house for the weekend to a spa treatment. Customers on the front end, can see your times available and book and pay direct.

Club Cloud E-Commerce

Starter

Trade

100 Products at 10% Commission
  • Sell up to 100 Products
  • Builtin Ordering and Logistics
  • Bookings, Subscriptions
  • Deliver Services Through Video

Communicate

1 Account
  • Starter Press Office
  • SEO, FaceBook, Google, etc
  • Chat, Enquiries, Lead management
  • Manage Comms from Mobile

Manage

Starter Level
  • Starter Analytics and Manager
  • No Staff/Delegates
  • 1 Click add to Product feature
  • Full Security, and Payments

free starter plan

Free to Silver Members and above

Fully featured E-commerce platform from With incredible self service capabilities.
Your store works worldwide.
Add Products from our exclusive supplier catalogue with one click !
Start selling today !

Flat 10% Commission on all sales through platform


Its a Video World! Deliver on our Video, and Events Platform for free

We provide you with Video, Group, and Events based services, as well as digital downloads to run a modern business

Includes Press Pack Starter

Includes our self-service press office, and communications capability for your store
Also features, SEO, FaceBook, Twitter, and Google integration options

Club Cloud E-Commerce

Professional

All Starter features plus

Trade

1000 Products at 7% Commission
  • Sell up to 1000 Products -lower comission means more profit
  • Advanced Customer CRM
  • Ledgers, reports, insight
  • Ticket your own events, and manage them end to end

Communicate

Multiple Accounts
  • Press Office Pro
  • Delegate Management to staff
  • Unlimited Releases to Feeds
  • Offline Chat, Email Marketing, extensible with Mailchimp, Optin etc

Manage

Professional Store Management
  • Advanced Analytics and reporting
  • Delegate to staff and managers
  • Manage delivery staff
  • See your operations at a glance, add more customisation to store

£22/m excellent value

The  Professional Store

All starter features, to the next level

  • Full category mapping, staff and delegate management, bookings, subscriptions, and powerful analytics
  • Add Products from our exclusive supplier catalogue with one click !
  • Manage Your own Delivery Team, with workflow and delivery dispatch, be your own UberDeliverer.
  • Large product limit, plus the ability to upload in bulk, and manage afiliates
  • Flat 7% Commission on all sales through platform

Includes Press Pack Professional

  • All of the features of Press Pack starter our self-service press office, and communications capability for your store
  • No article limits on content, more publishing categories and advanced publishing tools
  • Delegate communications, posts, followers, and Online Chat to staff, or managers
  • Also features, SEO, FaceBook, Twitter, and Google integration options

Club Cloud E-Commerce

Business Premium

All Pro features plus

Trade

Unlimited Products at 6.5% Commission
  • Unlimited Products and categories
  • Low commission, with Video and Event delivery, and logistics
  • Powerful Editing Tools
  • Domain Name Integration

Communicate

Multiple Accounts
  • Press Office Premium
  • Release Management
  • Performance Optimised Servers
  • Offline Chat, Email Marketing

Manage

Premium Level
  • Starter Analytics and Manager
  • No Staff/Delegates
  • Large Image and Media capacity
  • Full Security, and Payments

£69/m full business in a box

All Professional features, to the ultimate level

  • Fully customisable to requirements, tier 1 analytics, full order management.
  • Unlimited Staff, Managers, and dashboards per role.
  • Unlimited product, and category limits, as well as access as a Verified Pro vendor in marketplace
  • Own Domain name integration

Flat 6.5% Commission on all sales through platform

Includes Press Pack Professional

All of the features of Press Pack Pro our self-service press office, and communications capability for your store
No article limits on content, more publishing categories and advanced publishing tools
Delegate communications, posts, followers, and Online Chat to staff, or managers
Also features, SEO, FaceBook, Twitter, and Google integration options

Flat 6.5% Commission on all sales through platform

Club Cloud E-Commerce

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